Shipping Terms

At sorrythebrand, we are committed to delivering your orders promptly and efficiently. Please review our shipping terms to understand how we handle the process:

1. Delivery Coverage

   • We provide shipping across all cities and regions in Pakistan.

   • Delivery timelines may vary depending on your location but typically range between 3-7 business days.

2. Free Shipping

   • Enjoy free shipping on all orders above Rs. 4,000.

   • Orders below this amount will incur a standard shipping fee, which will be calculated at checkout.

3. Order Processing

   • Orders are processed within 1-2 business days after payment confirmation.

   • You will receive a confirmation email or message with tracking details once your order is dispatched.

4. Accurate Shipping Information

   • Please ensure that the delivery address and contact information provided are accurate to avoid delays or misdelivery.

   • Sorrythebrand is not responsible for delays caused by incorrect shipping details provided by the customer.

5. Delivery Issues

   • If your order is delayed or not received within the expected timeframe, please contact our customer service team for assistance.

   • In case of damaged or missing items, notify us within 48 hours of receiving the package for resolution.

6. Additional Charges

   • Any additional charges, such as remote area delivery fees (if applicable), will be communicated before order confirmation.

Thank you for shopping with sorrythebrand! We are here to ensure a smooth and hassle-free delivery experience for you.